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  Public Ticket #2080118
Allowing Backorders with "Levels"
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Comments

  • Summer started the conversation

    I purchased the "Levels" add on and installed.

    We use WooCommerce as a private ordering site for our client.  We stock and ship their products (3PL), and Woo allows us to stage orders several weeks to a month in advance, and plan inventory.  Thus, we always allow "backorders" because it reminds the client that they need to order more product.

    I purchased Levels as we needed the BOM component (actually many of our "kits" are simply 4 or 5 of the same item which confuses new people in our warehouse).  

    Now, in order to allow backorders on BOM parts, I have to go to each and every one and change them to "notify" and allow backorders but there is no way to do this in bulk.  In fact, every time I try to bulk update via csv, it rewrites the product type to "simple" and I have to restart.  This is *so painful*.

    Is there a way around this?


  •  94
    Pavel replied

    Hi Summer,

    Thank you very much for your ticket and for you using PL add-on.

    The add-on and its development is a very complex thing. We have decided not to support any import export 3rd party plugin and I guess you are using Woocommerce Export import, right?

    Our team is already working and completing our own Export Import premium add-on that will handle all the things you described with ease. I am not sure it will be ready to change the backorder status when launched, but it should couple months after that. 

    Hope this helps.


    Pavel

  • Summer replied

    I signed up for Beta testing Export Pro.  Does this have import?  My background is in ASP programming, but I never did much in PHP but I am a quick study and I guess, I could always run changes through updates to the database?

  •  94
    Pavel replied

    Hi Summer,

    We are working on the import part too, yes. It's partially done and will be released as part of the ATUM Export Pro add-on.


    Best Regards,
    Salva.

  • Summer replied

    So how do I fix this issue in the interim to allow backorders?  I can't just adjust the number -- I need to track backorders.

    This is putting me so far behind. :(

  •  94
    Pavel replied

    Hi Summer,

    This kind of help is out of scope of our free support but I'm going to give you a hint:

    If you want to do that in bulk and you know how to change values directly from the database (from PHPMyAdmin for example), I suggest you to do that from there.

    Just go to the wp_postmeta table and look for the "_backorders" meta_key and change the value to "notify" to all the products you want. This should be reflected on your WooCommerce


    Best Regards,
    Salva.